Shipping policy
Shipping Information
At this time we are only able to ship within the United States.
All orders will be shipped through USPS
Standard Mail transit time: 3-4 business days
We mail once a month, on the 25th — here's how to know which shipment you'll get first.
- Subscribe between the 1st–19th → You'll receive our very next mailing, shipped on the 25th of this month.
- Subscribe between the 20th–31st → Your first envelope will ship on the 25th of next month.
Your subscription starts the moment you sign up — you're just catching the next available mail day, depending on when you join. Every mailing after your first will follow this same monthly rhythm.
Have a question about your specific order? Reach out any time — we're happy to help.
Processing Time
We ship once per month on the 25th
Address Issues
If you provided an incorrect shipping address, please reach out to us at mail@growingthroughthyme.com immediately. If your order has not been shipped, we can update it for you. Once it has been shipped we are unable to update the address.
If your order is returned to us due to an incorrect shipping address, please reach out to us. We can issue you a refund or reship it to you if you are willing to cover the additional shipping cost.
If your shipping address does not exist when we are attempting to ship it out, we will reach out to you for an updated shipping address. The order will be automatically cancelled after 48 hours if we do not hear from you.